Reasons to entrust your surveys to us

Specialization on one aspect of statistic research: collecting questionaires;

ten years of consolidated experience in the supply of surveys for studies and university;

adapted human resources: the staff composed by statistics and IT experts;

"ad hoc" informatization of collecting process by our software, according to customer's needs.

Data quality is guaranteed by our activity and is constantly controlled following some basic procedures:

Methodological Supervision:

verification and adaptation of questionnaire in according to media used: questionnaire is adapted if submitted by phone (CATI), by web (CAWI) or is a personal interview (PAPI).

Software:

sample is built respecting sampling numerosity request and is quota controlled during the collecting phase.

during the interview software can check answer (CATI and CAWI);

data-set analysis and data export to desiderated format;

furnishing of all the information needed to control the correct developing of surveys;

Supervision:

in our structure there is 1 supervisor every 10 interviewer (CATI);

codified procedures for control interviewer work (CATI and PAPI);

supervisor supply explanation to interviewed or technical help to interviewer (CATI and CAWI);

Interviewer:

training adapted to questionnaire’s complexity (CATI and PAPI);

codified procedure about presentation and sottoposizione of questionnaire (CATI and PAPI);

number of interview done by interviewer don’t determine retribution;

Thanks to typology of customers, that require a high standard of quality, Demetra have developed an organization able to supply surveys with an high level of quality.

European Community has assigned Demetra to evaluating CATI surveys conduct in 15 countries of UE by Eurobarometro Imprese e Cittadini from 2000 to 2002.

Moreover Demetra assume the technical coordination for 18 CATI surveys for the Equals Opportunity Ministry, involved in “Urban rete anti violenza” project.

From March 2001 Demetra has informatizzato the whole process of questionnaires collecting.

To conclude, we like to point out our results about Veneto exit poll – regional election of 2000 and political election of 2001 – that saw us in competition with principals Italians surveys institute: our predictions presented a 5% as maximal error against errors nearly to two figures from other research institute that went to invert the election’s results.

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